Need to return your item?

Not loving the look? No problem!
Items which you are not 100% satisfied with can be returned to us within 14 days of receipt, or exchanged if we have the item in stock, provided that the following requirements are met:
  • Items must be in an unused, unwashed/ original condition, and in its original wrapping/ packaging
  • Items labels must be intact
  • Postage costs for the items which are to be returned must be produced by you
  • Please note that an appropriate postage service must be used which ensures you have written a proof of postage and a tracking number
  • Delivery costs can only be refunded for items which are incorrect, damaged or faulty. Once the item is received we will process a refund within 3 working days.

NB!!! We do not refund shipping costs! 

 

How do I return an item?

That’s easy! To make a hassle-free return  all you need to do is to enclose your invoice/order confirmation note that we sent including your order number and name within your parcel and send it to our return address :

Espoka London:

23 Tremelo Green,Dagenham,Essex,RM8 1DL ,London,UK

 

 

Got a question?  We’re ready to help!

Email us at customercare@espokalondon.com